Cool Ring Design

Store Policies

We founded Designs by Uchita with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more about our handmade products.

  • Once purchased, products cannot be returned. They can only be exchanged (within 15 days).
     

  • We can only exchange the products with other products of the same price.
     

  • Due to infection and hygienic reasons earrings cannot be returned or exchanged.
     

  • We can only exchange the products with other products of the same price. Once your product is received and inspected, we will send you a message to notify you that we have received your product. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed.
     

  • To complete your exchange, we require a proof of purchase.
     

  • Most of our products are unique and one of a kind. If you need multiple pieces please contact us an we will do our best to accommodate your needs.
     

  • We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
     

  • If products are used, faulty or damaged condition, we do not qualify for free return shipping.
     

  • We are not responsible or liable for any lost or damaged packages in returns that we were not notified about first.
     

  • All products sold on this website are guaranteed authentic. However, we are unable to comment on the authenticity of products not purchased from www.designsbyuchita.com